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Solutions to Common Issues Faced by Kindle Users

The Amazon Kindle is a device that has received a lot of appreciation from the time it was launched. This device is loved by people who love reading due to the comfort and usability it offers. However, as it is an electronic device, it may face some issues at one point or another. There can be times when your Amazon Kindle Fire or Paperwhite may not work or may have operational issues. Before you get panicked in such situations, there are certain things you must understand. To begin with, electrically operated devices do face issues at some point or another, so don’t panic. Also, most of the times the issues are not even serious and can be handled yourself. And if you’re not able to handle it yourself, you can always contact Amazon Kindle Fire Support to get the issue fixed.

If your Kindle is having operational issues or any other issues, you should try to identify the problem instead of making random guesses. Look at the problems that your device is facing to understand the issue. If you see minor issues such as the appearance of fine lines or unresponsive screen, all you may need to do is just restart the device or change the battery. These are common suggestions that Amazon Kindle Fire Tech Support provide, however, if the problem doesn’t get resolved, they will guide you further. 

Listed below are some common problems that kindle users face and some possible solutions to fix these problems by troubleshooting your Amazon Kindle.

Frozen Screen: This is one of the most common problems that kindle users face. Unresponsive screen does not mean that your kindle is facing any major issue. There is a simple solution for this problem. To begin with, shut off your device, then recharge your batteries and then restart the device and your screen will get back to normal within minutes. If this doesn’t work, reach out to Kindle Fire Customer Service for a solution.

Screen not rotating: This is a common issue and can be solved quickly. To begin with, open your device settings. There are chances that you would have manually disabled the screen rotation feature accidently, if yes, enable it and your problem is solved. However, if this isn’t the problem, just restart your device. 

Lost or Stolen device: This isn’t an operational issue, however, it needs to be addressed. If you have misplaced your Amazon Kindle or it has been stolen, you must act fast. To begin with deregister your Amazon Kindle Account. Make sure you cancel your subscriptions to make sure you are no longer billed. This will ensure that no further damage is done by misusing your personal information such as name and account details.

Music not playing: Sometimes you may face issues playing music on your kindle. This could happen either because the music files are not in support format or not found your Kindle Fire. In order to solve this issue, all you need to do is plug your Kindle in a computer with the help of a USB cable and connect it to your computer as an external drive. Then open the music folder on your Kindle Drive. Ensure that all your music files are in the music folder and check whether the extension is MP3 or not. Finally, right click the files and check the properties.

Irrespective of what issue you’re facing with your Kindle, contact the Amazon Kindle Customer Service to get a solution for your problem.

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